Internal ops · Sales automation
Internal Universoft operations — not a client
Sales operations automation
Internal Universoft sales operations — not a client engagement. Leads are scored, emailed, watched for replies, synced, and notified in Discord.
Overview
Internal Universoft sales operations — not a client engagement. Leads are scored, emailed, watched for replies, synced, and notified in Discord.
Operating problem
Scoring a lead, sending email, noticing a reply, updating status, and pinging Discord were still stitched together by hand.
What we built
Lead intake, scoring, outbound email, reply detection, status sync, and a Discord notification in one internal operating flow.
Our role
- Workflow design
- Status sync
- Discord notification
Key features
- Lead
- Scoring
- Reply Detection
- Status Sync
- Discord Notification
Technology
Email · Scoring · Discord · Status Sync
Timeline
Universoft internal operations
Outcome
- Internal sales follow-up now moves as one status flow. This is Universoft’s own ops, not a client delivery.
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